Support: Photo Puzzle: Jigsaw & Slide
Something wrong, or a question? Check the answers below. If you don't find yours, send us a request and we'll reply ourselves.
Common questions
I bought something but it is not in the game
Open the game’s settings and tap “Restore purchases” while signed in with the Apple ID you used to buy it. If it still does not appear, send us a request with the date of purchase.
I paid to remove ads but still see them
Use “Restore purchases” in the game’s settings while signed in with the Apple ID you bought it with. If ads still appear, send us a request with the date of purchase.
How do I get a refund?
Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.
My scores are not on the Game Center leaderboard
Check you are signed in to Game Center in iOS Settings and that you are online. Scores sync the next time the game connects.
How do I turn reminders on or off?
Open iOS Settings › Notifications, choose the game and switch notifications on or off.
How do I delete my data?
Send a “Delete my data” request with the form on this page. We delete what we hold within 30 days and confirm by email. Deleting the game removes progress stored on your device.
Send a support request
Or email us at support@mohaisentech.com